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Withdrawal & Refund Policy for Digital Services

Last updated: June 2025

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As our services are purely digital promotional services, the right of withdrawal is excluded once the service has started – in accordance with Art. 16 lit. m EU Directive 2011/83 and applicable Swiss law.

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By submitting your order and uploading your materials, you expressly consent to the service beginning before the withdrawal period ends. You thereby waive your legal right of withdrawal.

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No returns/refunds:
Digital services such as uploads, reposts, and social media promotions cannot be returned or refunded once processing has started.

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If you submitted an order by mistake and no content has yet been published, please contact us immediately at info@solidarity-agency.com. We may review your case on a goodwill basis.

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